PRIVACY POLICY

Last Updated: December 29, 2023

Tick Tock Adventures, LLC (the “Company” or “we”) operates this website and the events promoted therein (collectively, the “Site”). We value your privacy and provide this Privacy Policy (the “Privacy Policy”) to describe how we collect, use, distribute, and store your personal information. By using or visiting the Site in any way, you agree to be bound by this Privacy Policy in full and without modification, as well as the Terms of Use, available on the Site and incorporated in this Privacy Policy by reference.

1. General
   1. We may revise, alter, or replace this Privacy Policy at any time. Any changes we make will be effective immediately upon posting of the revised Privacy Policy on the Site. The “Last Updated” date above will reflect the date of the most recent revision. By continuing to use this Site after that date, you agree to the changes in full and without modification.
   2. The Site is not directed at children under the age of 18. We do not knowingly collect information, including Personal Information (as defined below), from people younger than 18 years of age. If we become aware that someone younger than 18 years of age has used the Site or in any way transmitted Personal Information to the Company, we take steps to remove such information and terminate the user’s account. If you become aware that someone under the age of 18 is using the Site, please contact us at
      [email protected].
2. Information Collected
   1. We may collect the following information (collectively, “Personal Information”) from you on the Site or through your communications with the Company:
      1. If you subscribe to our e-mail newsletter, you may provide us with your email address, name, and other contact information.
      2. If you order event tickets from the Site, you may provide us with your name, e-mail address, mailing address, billing address, credit card number and payment information, and information specific to the event you wish to attend.
      3. If you communicate with us by e-mail, we collect your e-mail address and contract information so that we can correspond with you.
      4. If you enter a contest, you may be asked to provide your name, e-mail address, contact information, and survey or questionnaire information.
      5. We collect analytic information about your visit, including (but not limited to) your IP address, information about your browser or mobile device, and your geographic information. We also use cookies throughout the Site. A cookie is a small text file which we store on your computer’s hard drive. Our cookies do not contain any personally identifiable information but enable us record session information, track transactions, record information about the pages you link to on the Site. Most internet browsers and mobile devices allow you to disable cookies, but doing so may limit Site functionality.

• Use of Personal Information
  1. We use your Personal Information to process your purchases made on the Site, including event bookings.
  2. We may share your Personal Information with third parties, including payment processing services, to complete or facilitate your purchases. Your security is important to us, and we utilize encryption technology to store and transmit your financial related Personal Information. Nevertheless, we cannot guarantee your security.
  3. When subscribed to our e-mail newsletter, we may use your Personal Information to optimize your experience while on the site or after your visit and to help us identify and or provide pictures of your visit,  information,   offers, products, or services that may be of interest to you. You will be periodically emailed this information and may unsubscribe or opt-out at any time.
  4. If you participate in one of our contests or surveys, we may use the Personal Information you submitted to enhance our services and to contact you regarding your submission.
  5. We may utilize your Personal Information to respond to your inquiries, provide customer service, and manage your account with the Site.
  6. We may disclose your Personal Information if required to do so by law, court order, or legal process.
• Opting Out
  1. If you wish to be removed from our e-mail newsletter or to delete any of your Personal Information in our possession, please contact us by email at: [email protected].
• Transfer
  1. We may transfer your Personal Information and other information as a term of a sale, merger, or reorganization of our Company. In such case, the transferee will be bound by the terms of this Privacy Policy.
• Security
  1. We have appropriate and reasonable security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you on our website. Further, we utilize encryption technology and a secure server for purchases made through the Site. Regardless, we cannot guarantee the security or integrity of our databases, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us. Any Personal Information you transmit to the Company is transmitted at your own risk and you agree to hold harmless the Company for damage related to the transmission or storage of your Personal Information.
• SMS Terms & Conditions
   If you send us a text (SMS) message or otherwise opt-in to our SMS messages, you may occasionally receive various types of messages from us such as game schedules and availability, pricing information, or other information you may have requested.   Please understand that:

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt-out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://ticktockescaperoom.com.
  • Visit this page (https://ticktockescaperoom.com/privacy-policy/) for the privacy policy and for the Terms of Service.
  • If you have any complaints, please send us an email at [email protected].
• Links to Other Websites
  1. You may encounter links to third party websites on our Site. We cannot control the content on these third party websites and we can make no guarantees as to the protection and privacy of any information which you submit to these websites. Please exercise caution when accessing any other website.
• Contact Us
  1. If you believe that any Personal Information is incorrect or incomplete, please email us at [email protected] so that we may correct it. We will correct any information found to be incorrect. We encourage you to contact us at this email address with any questions about this Privacy Policy.